Privacy Policy

At SkinLite (“we,” “our,” or “us”), we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with our services, or make a purchase. By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.

Information We Collect
When you interact with our website, we may collect the following types of information:

• Personal Information:This includes your name, email address, phone number, billing and shipping address, and any other details you provide when creating an account, placing an order, or contacting customer support.
• Payment Information:Since we primarily accept Cash on Delivery (COD), EasyPaisa, and JazzCash payments, we do not store or process debit or credit card details. However, for digital payments, we may collect transaction details such as payment confirmation, order amount, and reference numbers.
• Browsing Data:We may collect non-personal information, such as your IP address, browser type, device details, operating system, pages visited, and time spent on our website. This data is collected through cookies and other tracking technologies.
• Communication Data:Any messages, emails, or feedback submitted to us, including inquiries, complaints, and reviews, may be stored for record-keeping and customer service improvement.

How We Use Your Information
We use the information collected for various purposes, including but not limited to:

• Processing and fulfilling orders, including shipping and delivery updates.
• Providing customer support and responding to inquiries.
• Improving our website, services, and product offerings based on customer preferences and usage trends.
• Sending promotional messages, discounts, and updates about new products or offers.
• Preventing fraud, unauthorized access, or illegal activities on our website.
• Conducting internal research, data analysis, and market studies to enhance customer experience.

Data Sharing and Disclosure
SkinLite does not sell, rent, or trade customer data to third parties. However, we may share your information under the following circumstances:

• Service Providers:We may share information with third-party service providers who assist with order fulfillment, shipping, payment processing, or technical support. These providers are contractually obligated to protect your data.
• Legal Compliance:We may disclose your information if required by law, court orders, or government regulations.
• Business Transfers:In the event of a merger, sale, or acquisition of SkinLite, customer data may be transferred as part of the business assets. Any such transfer will be conducted in accordance with applicable privacy laws.

Data Security and Disclaimer
We take reasonable security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, despite our efforts, no online platform is entirely immune to cybersecurity threats. In the event of a data breach, hacking incident, or cyberattack, SkinLite shall not be held liable for any loss, unauthorized access, misuse, or exposure of customer data. By using our website, you acknowledge that you assume the risk of potential data breaches. If we become aware of a significant security incident, we will take appropriate steps to mitigate the damage and notify affected users if required by law.

Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyze website traffic, and personalize content. You can manage cookie settings through your browser, but disabling cookies may affect website functionality.

Your Rights and Choices
You have the right to:

• Request access to the personal data we hold about you.
• Request corrections or updates to inaccurate information.
• Opt out of receiving promotional emails or marketing messages.
• Request deletion of your personal data, subject to legal and operational requirements.

To exercise these rights or make inquiries about your data, please contact us using the details provided below.

Third-Party Links
Our website may contain links to third-party websites for informational, promotional or other purposes. SkinLite is not responsible for the privacy practices, policies, or content of these external sites. We encourage users to review the privacy policies of third-party websites before providing any personal information.

Policy Updates
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and the revised policy will take effect immediately. Continued use of our website after updates indicates acceptance of the revised terms.